Home   >   Digital Banking   >   Digital Wallet   >   Samsung Pay™

Samsung Pay™

samsung pay
About Samsung Pay™: Get ready to celebrate because Samsung Pay™ is now available for your NavyArmy debit card! This efficient mobile payment service offers members like you a secure and safe way to make purchases with your debit card using your phone! Samsung Pay™ can be used almost anywhere.

How to Set Up Samsung Pay™

  • From the Home screen, go to Apps > Samsung Pay
  • Select ‘Add Card’
  • Use your camera to enter the info, or enter it manually
  • After your card is added, you will be prompted to CALL – 361-986-4500 or 800-622-3631 in order to complete the setup. Don’t worry, our amazing Contact Center Agents will take care of the final step!
Compatible Devices Complete card adding instructions

It’s Secure
Several layers of security features, including fingerprint authorization and built-in technology that monitors for signs of malicious behavior or vulnerabilities, ensure members can swipe or tap with confidence. Additionally, Samsung never stores or shares sensitive information or card numbers on the device or on their servers. Instead, an encrypted security code authorizes every purchase for added security and privacy.

Samsung Pay™ FAQs

What is Samsung Pay™?
Samsung Pay* is a safe and simple way to make mobile payments with select Samsung Galaxy devices, and it works at almost any retailer where you can swipe or tap your card.
How does Samsung Pay work?
Samsung Pay uses proprietary technology that works with both Magnetic Secure Transmission (MST) and Near-Field Communication (NFC) to make contactless mobile payments. MST and NFC enable you to make secure transactions at virtually every card reader where you can swipe or tap your card.
Where can I use Samsung Pay™?
Samsung Pay works almost anywhere you can swipe or tap your card. From the grocery store to the coffee shop to your favorite clothing stores, Samsung Pay is the only mobile payment service that works at the majority of U.S. retail locations. In situations where you have to dip your card or in places where you don’t swipe your card yourself (e.g., sit-down restaurants, hotels, auto shops), it’s better to use your actual card. Samsung Pay doesn’t currently work at gas station pumps with dip readers, but it will work at most gas station cashier card readers.
Which devices will support Samsung Pay?
Samsung Pay® by several Samsung devices. Please visit samsung.com/pay for a full list of compatible devices.
Which cards can I add to Samsung Pay?
You can use your NavyArmy Community Credit Union MasterCard Debit Card with Samsung Pay.
In which countries will Samsung Pay be available, and when will Samsung Pay launch?
Samsung Pay is launching initially in the United States and South Korea. Samsung is working to expand into additional countries.
How do I get Samsung Pay?
For Galaxy S6, S6 edge, S6 edge+ and Note 5, Samsung Pay will be automatically installed through a software update. Going forward, compatible devices in supported countries will have Samsung Pay preloaded when purchased.
Will I receive a receipt after making a purchase with Samsung Pay?
When paying with Samsung Pay, you’ll receive and sign a receipt for your purchases, just as you would with a physical card. You won’t receive a separate physical or digital receipt from Samsung Pay.
How do I return a purchase if I used Samsung Pay as payment?
Returns made through Samsung Pay are handled the same way as with your physical card–according to the store’s policies. If you return an item paid for through Samsung Pay, the store may require you to hover your device over either the card reader or the NFC reader to complete the return.
How can I keep track of purchases made with Samsung Pay?
Most transactions made through Samsung Pay are viewable shortly after processing, for one month from the time of purchase. Simply open the app and tap on a card to see all the Samsung Pay transactions made with that card. Additionally, a notification with your transaction details will be sent to your device after each Samsung Pay purchase. Note: notifications require an active internet connection.
When I add my NavyArmy debit card to Samsung Pay, it doesn't look like the card in my wallet. Why?
The card displayed in Samsung Pay won’t always exactly match your physical card. The key points to look for are:

  • the card issuer
  • the card network
How can I add my card?
Cards can be easily added to Samsung Pay by using your device’s camera to scan in your card’s information or by manually inputting the card information yourself. Complete instructions on how to add your card
How many cards can I add into Samsung Pay?
You can add up to 10 cards using Samsung Pay. Both credit cards and debit cards can be added.
How long will it take my card to activate after adding it to Samsung Pay?
First you must contact Navy Army Community Credit Union at 361-986-4500 or 800-622-3631 to complete the verification process. The average amount of time it takes before your card is fully active for use after being added and verified will vary slightly between issuers, but shouldn’t take more than a few minutes. If you encounter any issues, please contact your card issuer for assistance. Don’t try to enter the same card multiple times.
Where can I get more information on Samsung Pay?
More information is available at samsung.com/pay.
Samsung®, Samsung Pay®, Samsung Galaxy S6®, Samsung Galaxy S6 edge®, Samsung Galaxy S6 edge+®, and Samsung Galaxy Note® 5 are registered trademarks of Samsung Electronics Co., Ltd.
Only compatible with select cards, carriers and Samsung devices; see the Samsung Pay Support page for compatibility information.

Don’t have a Samsung device? Check out ApplePay™ or Google Pay™

Lost or stolen device? Report it immediately: 800-622-3631