Branch Impact:
NAS Branch: Scheduled to reopen 1/18/2022 with New Hours of Operation / Tuesday - Thursday 11 am - 3 pm
Click here for a list of current branch hours and locations.
Branch hours and availability of operation may change at any time in order to provide adequate member service.
We are open at limited occupancy and ask that only one additional guest be present during your visit. Please continue to utilize our remote services whenever possible. Learn More about branch reopening information.
The following services are available 24/7 to manage your finances remotely:
- Online Banking: Check balances, pay bills, transfer funds between accounts, make loan payments, and more.
Click here to register for online banking access. Learn More. - Mobile App: Deposit checks, check balances, review account history, pay bills, make loan payments and more. Learn More.
- Branch ATMs: All NavyArmy ATMs accept deposits of cash and checks, and are available 24/7 for your convenience.
For a list of branch ATMs, visit our locations. - Bank By Phone: Call (361) 986-4555 or 800-622-3631 for 24-hour access to account inquiries, including balance and transfers. Learn More.Click to view a list of our most frequently asked Online/Mobile Banking questions.
If you have issues with any of these services, please call our Contact Center during business hours (Monday thru Friday 8 am - 5 pm and Saturday 9 am - 1 pm) at 361-986-4500 or toll-free at 1-800-622-3631. We are operating regular business hours; however our Contact Center is currently experiencing higher than normal wait times.
Business Accounts
Please click here for more information.
For all other questions regarding business loans, please call our Member Business Department at 361-986-4500, ext. 1014 or email us at [email protected].
Please note: All COVID-19 loan payment assistance requests are subject to credit union approval.
Stimulus Funds
The Federal Government recently approved a stimulus package to combat the economic effects of COVID-19. Learn More about Stimulus Funds.
Loan Payments
We are here to assist you with your individual needs. For inquiries about possible extensions or deferred payments, please call 361-986-4500 ext. 1010 or toll-free at 1-800-622-3631 ext. 1010.
For Home Loan Payment Assistance please click here.
For Credit Card assistance, please call 1-855-693-9975.
Please note: All COVID-19 loan payment assistance requests are subject to credit union approval.
Online Banking & Mobile Banking
Online Banking and Mobile Banking services are highly encouraged.
Mobile Check Deposits made by 2:00 PM will be available the same business day by 7:00 PM Monday - Friday.
Send Money
Members can send others money with their NavyArmy debit card.
Send Money is an easy and convenient way for members to send money to people who bank elsewhere. All you need is the receiver’s email address or mobile number and your NavyArmy debit card. Log into your Online/Mobile Banking account and Send Money, TODAY! Send Money Instructions
Debit Cards
Members will be able to request debit cards through our drive thru lanes. Requests can also be made during business hours by calling our Contact Center at 361-986-4500 or toll-free at 1-800-622-3631.
ATMs
All NavyArmy ATMS are able to accept deposits and available for withdrawals.
ATM deposited funds will be available immediately. *Limits do apply
Branch Lobby Closures
Our branch lobbies and Real Estate Center are now open (with the exception of our NAS Branch). We ask that you continue to utilize our remote services whenever possible.
Shared Branching
NavyArmy members can conduct transactions at hundreds of locations throughout the country. Visit the CO-OPs CU Locator site to find a participating shared branching site. Some participating locations may be temporarily closed or suspended.
Protect yourself from cyber scams
It is important to note that if we reach out to you, we will NEVER ask for confidential information such as your name, password, personal identification number (PIN) or other account information.