COVID-19 Response

NavyArmy Community Credit Union is committed to the health of our members and employees. Due to the uncertainty of COVID-19, we are taking extra measures of protection.

Our branch lobbies and Real Estate Center are now open (with the exception of our NAS Branch). We are opening at limited occupancy and asking that only one additional guest be present during your visit. We ask that you continue to utilize our remote services whenever possible. Learn More about branch reopening information. 

The following services are available 24/7 to manage your finances remotely:

If you have issues with any of these services, please call our Contact Center during business hours (Monday thru Friday 8 am – 5 pm and Saturday 9 am – 1 pm) at 361-986-4500 or toll-free at 1-800-622-3631. We are operating regular business hours; however our Contact Center is currently experiencing higher than normal wait times.


Stimulus Funds

The Federal Government recently approved a stimulus package to combat the economic effects of COVID-19. Learn More about Stimulus Funds. 


Loan Payments

We are here to assist you with your individual needs. For inquiries about possible extensions or deferred payments, please call 361-986-4500 ext. 1010 or toll-free at 1-800-622-3631 ext. 1010.

For Home Loan Payment Assistance please click here.

For Credit Card assistance, please call 1-855-693-9975.

Please note: All COVID-19 loan payment assistance requests are subject to credit union approval.


Business Accounts

If you need assistance or have a specific question, call 361-986-4500, ext. 1014 or email MBL.Dept@navyarmyccu.com.
Please see the information below for Government Guaranteed Programs

The CARES Act – Paycheck Protection Program (PPP)
NavyArmy is currently waiting for the federal government to finalize the details of this program, but if you believe that you will qualify, here is the information that you will need to submit:
1.  2019 Payroll — including the last 12 months of payroll
2.  2019 Employees — W2’s Employees Click Here to Calculate Payroll Costs- by Applicant
3.  Healthcare costs — all health insurance premiums paid by the business owner under a group health plan.
4.  Retirement — your company retirement plan funding paid for by the company.
Click Here for PPP Fact Sheet
Click Here for PPP Application
Click Here for the PPP Loan Forgiveness Application

For a quick comparison chart, click here.

Please note: All COVID-19 loan payment assistance requests are subject to credit union approval.


Drive Thru Lanes

All drive thru lanes are currently OPEN and available during business hours.


Online Banking & Mobile Banking

Online Banking and Mobile Banking services are highly encouraged.
Mobile Check Deposits made by 2:00 PM will be available the same business day by 7:00 PM Monday – Friday.


Send Money

Members can send others money with their NavyArmy debit card.
Send Money is an easy and convenient way for members to send money to people who bank elsewhere. All you need is the receiver’s email address or mobile number and your NavyArmy debit card. Log into your Online/Mobile Banking account and Send Money, TODAY! Send Money Instructions


Debit Cards

Members will be able to request debit cards through our drive thru lanes. Requests  can also be made during business hours by calling our Contact Center at 361-986-4500 or toll-free at 1-800-622-3631.


ATMs

All NavyArmy ATMS are able to accept deposits and available for withdrawals.
ATM deposited funds will be available immediately. *Limits do apply


Branch Lobby Closures

Our branch lobbies and Real Estate Center are now open (with the exception of our NAS Branch). We our opening at limited occupancy and asking that only one additional guest be present during your visit. We ask that you continue to utilize our remote services whenever possible.


Shared Branching

NavyArmy members can conduct transactions at hundreds of locations throughout the country. Visit the CO-OPs CU Locator site to find a participating shared branching site. Some participating locations may be temporarily closed or suspended.


Protect yourself from cyber scams

It is important to note that if we reach out to you, we will NEVER ask for confidential information such as your name, password, personal identification number (PIN) or other account information.