All your banking needs available by phone, 24/7.
With our phone and voice banking options, you can check balances of your savings, checking and loan accounts, and review your credit and debits for each account.
You’ll also get detailed transaction data, searchable by amount, date, and check number (if applicable), and you may transfer funds any time and from anywhere, all at your convenience.
Follow these Steps
- Dial 1-800-622-3641
- You will be prompted for “English” press 1 or “Spanish,” press 2
- Follow the instructions to proceed
SMS Text Banking
Get basic account info, set balance alerts, or find the nearest NavyArmy branch or ATM via text. To access SMS Text Banking, you must enroll in online banking and register your mobile device.
How To Enroll in Text Banking
- 1. Log into your Online or Mobile banking account
a. Within Online Banking, under the Menu/Settings option, select Text Enrollment
b. Select "On" and enter your mobile number phone number
c. Select Agree To Terms box
d. Select Save
- 2. Visit Preferences
a. Under Settings/Account Preferences you are able to manage account access
b. Manage which accounts you would like to access via SMS/Text
c. View and Edit SMS/Text Display Name for accounts
Mobile Texting Commands
||SMS Text Command
|View Transaction History
||HIST + Account Nickname
|Find Nearby ATMs
||ATM + 5-digit zip code
|Find Nearby Branch Locations
||BRANCH + 5-digit zip code
||<XFER> <from account nickname> <to account nickname amount>
|Display list of all text commands
Save 226563 (BANKME) to your phone contact list under “NavyArmy Text Banking.”
Reply “HELP” to 226563 for help
Reply "STOP" to 226563 to cancel