Mistakes sometimes happen when using your checking account that may cause you to become overdrawn. You can opt-in to Courtesy Pay and have your overdrafts covered.
Courtesy Pay may cover a check, automated payment, BillPayer or debit/check card transaction for an amount over your available account balance. It allows you to have a negative account balance because the overdraft(s) are automatically paid up to your approved amount. This provides a level of protection against being declined at the checkout line and avoids the embarrassment and cost of having a returned check.
We’ve made it easy to opt-in to Courtesy Pay. Simply contact us in one of the following ways:
For assistance please call: 361-986-4500 or 1-800-622-3631
Courtesy Pay should not be used as a source of extra funds, but as a safeguard to protect against unexpected mistakes. It provides you the security of knowing your transaction will be processed, not returned for insufficient funds, and it saves you from being charged any additional fees by the merchant.